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Orders are delivered within five (5) days for domestic orders and within ten (10) days for international orders.
Pre-ordered items are shipped in advance to meet release dates.
NOTE: International orders may be subject to customs fees and import duties based on the country where the order was shipped, which we do not cover. If additional information is needed, please contact your customs office.
We do our best to create an experience you never knew you wanted. If you aren't interested in a certain experience, please review our Returns and Refunds Policy:
If you indicate your intent to return within 14 days of receiving your order, you then have another 14 days after indicating your intent to return to ship items back to us. The product packaging (not the mail packaging) must be unopened and/or unwrapped/unsealed to be eligible for a refund — excluding the shipping and handling fee. Please take any fees into account when shipping an item back to us by insured and traceable means, such as USPS Priority Mail, as we do not cover the costs of return shipping.
We will notify you once we've received and inspected your return and will let you know if the refund was approved or not. If approved, we will process a refund to your original payment method. Please note that times vary by banking institution to post refunds.
You can cancel orders prior to shipping by either signing into your SupaFantasticaUltra account or by using the contact form and requesting cancellation for a refund — excluding the shipping and handling fee. Please note that times vary for your banking institution to post refunds.
The Ballad of Purrfect contains elements of satire and is a work of fiction crafted to mimic real life. Any characters, events, and incidents in this book, including the cover art, are fictitious. The design and literature of this novel are merely for artistic purposes and should not be taken as a historical account or a biography of the first-person narrator.